EVER BETTER EXPERIENCES START BY PUTTING THECUSTOMER FIRST

We believe there is a better way to challenge the status quo and help our clients achieve Ever Better Experiences. We utilize real-time data to drive deeper connections between customers and brand in contextually relevant ways, over time. Hathway is composed of three unique groups to do just that.

OUR APPROACH

EBX™ is our proprietary approach to planning, delivering, and optimizing Ever Better Experiences for our clients -- experiences that aren't just created and left alone, but are thoughtfully delivered and constantly improved as they evolve with the world around us. EBX is enabled by our unique expertise and is composed of:

CONSULTANCY

Our strategic consultancy works with you to create an insights-driven roadmap for your digital customer experiences.

  • - Strategy Workshops
  • - Journey Mapping
  • - Research & Analysis
  • - Product Management
  • - Analytics & Optimization

STUDIO

Our design & build studio works with you to continuously execute your roadmap. Leveraging design and technology to constantly evolve breakthrough digital experiences in the form of apps, websites, digital kiosks, etc.

  • - Responsive Websites
  • - Native Mobile Apps (iOS+Android)
  • - Concept Prototyping
  • - Product Development
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AGENCY

Our engagement team works with you to bring those experiences to market, making sure you get the most of your investment through CRM+loyalty management and mobile-first acquisition campaigns.

  • - CRM
  • - Loyalty & Rewards
  • - Content Marketing
  • - Launch Strategies
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OUR EXPERTISE

The Future of Customer
Experience is Rooted in Mobility

Our heritage as a mobile-focus company has naturally led us to understand that in order to create superior brand experiences, we must understand the entire customer journey. After all, reaching people today means thinking creatively about context and how to make people’s lives easier through seamless technology.

OUR WORK

WEB + MOBILE + COMMERCE + CONTENT + LOYALTY