Blog
A one-stop shop for Hathway insights, news and events.

Hathway & Radar: The Complete Order Ahead App Playbook
Together with Radar, we looked at how some of the biggest restaurant and retail brands are creating winning order ahead strategies. Download it here.
by Lindsay Martinez, Sr. Marketing Manager
March 4, 2021
View blog post

On-Demand Webinar: The Digital State of Convenience Stores 2021
Hathway CMO and co-founder, Kevin Rice, joins a group of industry experts to discuss the digital state of convenience stores.
by Lindsay Martinez, Marketing Manager
December 29, 2020
View blog post

BTC Podcast Ep 9: Amir Zamanian, Attentive and Personalized Customer Communication
Amir Zamanian of Attentive shares some best practices around cross-channel communications and how to decide when to use push notifications, email or text.
by Kevin Rice, CMO
October 23, 2020
View blog post

BTC Podcast Ep 8: Sterling Ball, Radical Innovation & Leaving a Legacy
As a consulting chef for brands like BJ's Restaurants and Tyson Foods, Sterling Ball share why innovative menus and authentic experiences are critical for the larger restaurant chains.
by Kevin Rice, CMO
September 14, 2020
View blog post

Hathway Joins No Kid Hungry in the Fight Against Childhood Hunger
With parents paychecks reduced or completely gone due to the pandemic, No Kid Hungry is stepping in and ensuring our nation's children are getting the nutritious food they need. And we want to be part of it.
by Kevin Rice, CMO
August 6, 2020
View blog post

Hathway & Salesforce Whitepaper Release: Winning High-Value Customers
We have partnered with Salesforce on this timely whitepaper to serve as a chain restaurant's survival guide in the COVID era. Download it here.
by Lindsay Martinez, Marketing Manager
September 3, 2020
View blog post

BTC Podcast Ep 7: Michael Katz, mParticle & the Importance of Data
CEO and co-founder of mParticle, a leading customer data platform, Michael "MK" Katz, shares where CDPs fit into a brand's digital maturity journey.
by Kevin Rice, CMO
August 20, 2020
View blog post

BTC Podcast Ep 6: Carl Orsbourn, Future Concepts & The Blurring of Divides
Carl Orsbourn joins Kevin and Jesse to discuss what's up next for the c-store space and predict what dining looks like in 2030.
by Kevin Rice, CMO
July 16, 2020
View blog post

BTC Podcast Ep 5: Corey Kline, Noodles & Company & Caring for the Customer
Corey Kline of Noodles & Company shares what's important when beginning to build out or revamp your digital ecosystem.
by Kevin Rice, CMO
July 2, 2020
View blog post

Top 5 Takeaways: How Restaurants are Adapting to Consumers’ New Expectations
Last week we welcomed a top-notch panel of marketing leaders to our webinar: How Restaurants are Adapting to Consumers’ New Expectations & Habits. Here are some of our favorite ideas and recommendations from the discussion.
by Lindsay Martinez, Marketing Manager
June 26, 2020
View blog post

BTC Podcast Ep 4: Rob Tedesco, Defining Difference & Managing Scale
On this week's podcast, Rob Tedesco, Subway's former VP, Digital and Consumer Technology shares the unique challenges the brand faced when making the leap to digital.
by Kevin Rice, CMO
June 18, 2020
View blog post

Marketing Experts Discuss the Future Outlook of the Restaurant Industry
Last week, our friends at Attentive held Beyond the Message — a virtual event focused on mobile messaging for F&B brands. Hathway joined top marketing leaders from Church's Chicken, Blaze Pizza and Texas Roadhouse to discuss the future of the restaurant industry.
by Giovany Vasquez, Attentive
June 17, 2020
View blog post

BTC Podcast Ep 3: Janiene Ullrich, The Family Coppola & Shifting to E-commerce
On this week's podcast, Janiene Ullrich of The Family Coppola joins Jesse and Kevin to discuss how the current environment has affected the wine industry.
by Kevin Rice, CMO
June 11, 2020
View blog post

BTC Podcast Ep 2: Tammy Billings, Intelligent Data & the Opportunity for Change
Episode two of Hathway's new podcast, Beyond the Counter, features our friend and restaurant industry expert, Tammy K. Billings.
by Kevin Rice, CMO
June 3, 2020
View blog post

Launch of Hathway Podcast: Beyond the Counter
Hathway's new podcast, Beyond the Counter, takes a behind-the-scenes look into the food & bev industry.
by Kevin Rice, CMO
May 26, 2020
View blog post

Weekly Pulse Loyalty Trend Report
In collaboration with Punchh, we review QSR, Fast Casual and Casual Dining restaurant trends.
by Jason Richey
April 28, 2020
View blog post

Contending with COVID-19
An analysis of restaurant consumer behaviors and trends across Hathway and Punchh clients.
by Kevin Rice
April 10, 2020
View blog post