Capabilities | Hathway

Capabilities

Solution Areas

We take a holistic approach to helping brands achieve transformative results by integrating digital solutions into every aspect of their organization. This results in a deeper understanding of their most valuable customers, increased share of wallet, reduced attrition, and long-term brand loyalty.

01.

Digital
Consulting

Simplifying our clients most complex challenges to drive measurable results and a sustainable competitive advantage.

  • Digital transformation strategy
  • Consumer journey management
  • Technology ecosystem planning
  • Digital experience mapping
  • Performance measurement strategy

02.

Digital
Experiences

Bringing digital products to life by deploying world-class digital experiences that solve critical business challenges.

  • Responsive websites
  • Android & iOS applications
  • Kiosks and in-store solutions
  • Voice and digital menu boards
  • Commerce+

03.

Growth
Marketing

Helping clients maximize their investments by activating customers across digital touchpoints to drive engagement and revenue.

  • Customer segmentation
  • Multi-channel communication programs
  • Lifecycle marketing (CRM)
  • Loyalty program design & management
  • Content creation & personalization
  • Performance maximization (test & learn)

To learn more about Hathway, our capabilities, or our client work, please contact us directly.

Industries

Restaurants
Restaurants

Restaurants

The restaurant industry is going through a massive transformation. Consumers are moving online, off-premise dining is increasing, and the effect of third-party delivery is a big question mark. As a result, restaurants must meet consumer expectations or risk losing them to new, more modern concepts.

Given our intimate understanding of the evolving landscape of dining, and changing consumer expectations, we are able to improve the guest experience and drive real business outcomes for restaurants through strategic solutions.

INDUSTRY SOLUTIONS
  • Order-ahead and loyalty websites
  • Order-ahead and loyalty native applications (iOS & Android)
  • In-store kiosks & digital signage
FEATURED TECHNOLOGY PARTNERS

Olo, Punchh, Paytronix, SessionM

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Convenience Stores
Convenience Stores

Convenience Stores

C-stores are facing pressure from all sides; delivery services, dollar stores, even the local Best Buy looks like a convenience store at the register. Top c-stores are responding by improving the quality of their foodservice, adding prepared and made-to-order meals, changing their perception as a destination of last resort to a foodservice destination.

Through our integrated mobile applications offering order-ahead, rewards and multiple payment options, we’re bringing new levels of convenience and change to the c-store experience.

INDUSTRY SOLUTIONS
  • Loyalty program strategy and design
  • Pay at the pump rewards applications
  • Order-ahead & third-party delivery solutions
FEATURED TECHNOLOGY PARTNERS

Olo, Punchh, Paytronix, Braze, mParticle

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Partnerships

The NomNom framework allows us to launch robust web and app experiences for the restaurant and c-store industries more quickly, with more functionality and customization than the typical white-label app. Our clients benefit from features such as order-ahead, loyalty and CRM, all within a framework that allows for ongoing customization and iteration after launch.