Data Technician

San Luis Obispo, CA Dallas, TX Remote
Full-Time
Exempt

Hi, we’re Hathway!

Headquartered on California’s beautiful Central Coast in San Luis Obispo, with a fast-growing office in high-tech and bustling Dallas, our company is a unique blend of talent, clients, dreams and the aspiration to connect brands with people.

Job Overview

Key member of the integrations technical team responsible for client / account specific technical implementation and support of all data needs.  Responsible for working closely with the strategy, creative and technical teams to execute full ongoing processes and procedures, analysis of data, and ensure overall data integrity.

Responsibilities

  • Analyze, query and manipulate data according to defined business rules and procedures
  • Derive and provide insights based on the data
  • Prepare technical reports by collecting, analyzing and summarizing information
  • Coordinate with Campaign Manager, Project Manager and Strategists to develop needed audiences / segmentations for use with analysis and CRM
  • Create automated processes to prepare derived data sets
  • Develop informative, actionable and repeatable data requests for client needs
  • Capable of creating complex SQL statements
  • Knowledge of basic script
  • Design, develop, maintain, manage, and report on data needs
  • Design data tracking and monitoring tools and reports
  • Develop and report both scheduled and ad-hoc analysis of new and exciting campaigns
  • Identify gaps and opportunities to improve efficiencies, acquisition and conversion performance
  • Evaluate datasets for quality and accuracy
  • Develop and execute routine data cleanup and maintenance measures to preserve data quality
  • Develop informative, actionable and repeatable data requests for client needs
  • Create, develop and implement a repeatable process to convert the customer’s data
  • Develop and implement ETL strategy and execution
  • Monitor ETL scheduled jobs and respond to failure or issue alerts, troubleshooting to return currency in data

Requirements

  • Bachelor’s Degree in Business, Communications,Technology, Marketing, Math or related field or equivalent experience
  • Knowledge of Salesforce Marketing Cloud / ExactTarget a plus
  • Detail oriented with exceptional organizational skills and the ability to prioritize, monitor, and manage personal workload and multiple projects / clients
  • Eagerness to learn multiple platforms and their capabilities / limitations
  • Strong ability to communicate verbally and written with internal and external clients maintaining strong relationships
  • Ability to quickly adjust to shifting priorities and strong trouble-shooting skills
  • Ability to work both in a team setting and independently environments
  • Adaptable and solution-focused
  • Willingness to be on call for any QA support outside of business hours
  • Experience with CRM a plus

Want to join us?

There’s an infectious energy at Hathway. We believe that our passion for our craft and desire to strive for work/life harmony are what set us apart. This is reflected in our 6 core values: Collaboration, Inclusivity, Imagination, Accountability, Excellence, and Fun! Along with our comprehensive benefits package, we provide regular company-wide lunches and happy hours, sponsor epic ping pong and foosball competitions, and encourage connection and personal development through our Lunch + Learns – think passion projects and discussion on new technologies and industry trends. Apply with us by completing the information below. You will have a chance to attach your resume and relevant portfolio work when you submit. Cheers!

Apply Now

  • Please upload the following files below: Cover Letter, Resume, and Portfolio (if applicable) for your application to be considered.
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Hathway proudly provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, and placement for all of the positions included on, but not limited to, our Careers page.