AWS DevOps Engineer

Technology Software Development United States -Remote

Job Overview

Bounteous+Hathway is a digital growth partner for the restaurant and c-store industries, helping brands like Domino’s, Wingstop, Wawa, Panda Express, and DashIn drive incremental revenue through digital experiences. Hathway’s proprietary technology accelerator, NomNom™, powers custom digital ordering, loyalty apps, and websites that fuel more than $2 billion in sales per year. 
In November 2021, Hathway joined Bounteous, a leading digital innovation partner that co-innovates with the world's most ambitious brands to create transformative digital experiences. Bounteous services include strategy, experience design, technology, analytics and insight, and marketing.
Hathway is looking for a highly capable DevOps Engineer to join our growing DevOps team, reporting directly to the Head of DevOps. As a DevOps Engineer, you will work closely with the DevOps team and software development teams to support key DevOps initiatives and respond to requests. You will assist in the continued development of both internal and external solutions for improving DevOps standards and processes across the organization.


  • Serve as primary point of contact for DevOps-related account escalations and service requests; work with Head of DevOps to triage and solve problems
  • Support project setups and deploys and verify that all infrastructure has been properly configured; follow internal best practices
  • Continuously monitor automated alert systems; triage events as needed
  • Gather user requirements to inform DevOps roadmap
  • Collaborate with Engineering and internal teams to deliver a best-in-class customer experience for Hathway’s brands
  • Connect with the DevOps community and track latest trends and emerging technologies


  • Bachelor's degree in Computer Science/Engineering or related field, or equivalent experience
  • Experience in Javascript or Python or ability to demonstrate skills in either language
  • 3+ years of experience with Amazon Web Services (AWS)
  • Experience with AWS CI/CD tools
  • Experience with code repos GitHub and bitbucket
  • Experience with the Software Development Lifecycle and Agile work methodologies
  • Understanding of cloud provisioning tools, such as CloudFormation
  • Understanding of container infrastructure, such as Docker
  • Understanding of networking and DNS
  • Familiarity with cybersecurity and data privacy best practices

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