Associate Product Manager

CRUX Product Management United States -Remote Full-time

Job Overview

Bounteous+Hathway is a digital growth partner for the restaurant and c-store industries, helping brands like Domino’s, Wingstop, Wawa, Panda Express, and DashIn drive incremental revenue through digital experiences. Hathway’s proprietary technology accelerator, NomNom™, powers custom digital ordering, loyalty apps, and websites that fuel more than $2 billion in sales per year. 
In November 2021, Hathway joined Bounteous, a leading digital innovation partner that co-innovates with the world's most ambitious brands to create transformative digital experiences. Bounteous services include strategy, experience design, technology, analytics and insight, and marketing.
The Associate Product Manager will principally support a Hathway Product Manager (Senior Product Manager or Product Manager), focusing on providing accurate scope definition (functional requirements and acceptance criteria) and executing delivery for assigned client engagements. This role is highly execution-oriented, and provides business value to our clients by helping our Product Managers to define and create solutions resulting from data-driven insights, research and actionable paths to execution. The Associate Product Manager I will also assist in areas such as requirements definition, market research, competitor analysis, and analytics reporting.

WHAT YOU'LL DO HERE

  • Play a support role in helping to define a broader digital product roadmap for Hathway’s clients
  • Attend internal and client calls concerning roadmap planning and digital strategy, taking notes such that any follow-up tasks are captured and then actively managed
  • Perform market and competitive research to identify features, functionality, workflows and patterns actively being leveraged in digital experiences within or adjacent to the client’s domain
  • Summarize key findings and trends of competitive research, using statistics and data wherever possible, capturing practices into documentation that can be consumed by stakeholders unfamiliar with the market to help provide a baseline understanding of competitive activity
  • Work with Data & Insights specialists to ensure that goals and key performance indicators of assigned client brands are being captured with appropriate fidelity
  • Gather, validate and document the functional and non-functional requirements of the digital products we build for clients, producing user stories, acceptance criteria, user flows, data flows and annotations to support Hathway’s engineers with the clarity needed to execute new development items
  • Attend all key sprint and backlog planning and grooming cadences, actively taking notes and capturing follow-up items
  • Work with Design and UX teams to ensure successful delivery of supporting assets
  • Engage in day-to-day activities ensuring successful product deployments
  • Participate in user acceptance testing and perform smoke testing as needed to ensure releases and release candidates meet functional expectations, rapidly logging any defects along with detailed steps to reproduce 

YOUR BACKGROUND

  • BA/BS degree in Business, Communications, Computer Science or equivalent
  • 6-12 months of cumulative internships specific to product, user experience, software development, research, data analysis, or requirements documentation
  • Experience working within product development and evaluation processes
  • Experience working with Product Managers, Strategists, and Business Analysts
  • Professional presentation and communication skills
  • Driven by a passion for success based on delivering great quality for our clients

  • #LI-Remote 

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