Director of Projects

Client Services Project Management United States -Remote Full-time

Job Overview

Hathway is a digital growth partner for the restaurant and convenience store industries, helping brands like Wingstop, Dash In, and Panda Express build world-class digital experiences. Our proprietary technology accelerator, NomNom™, powers custom digital ordering, loyalty apps, and websites that fuel more than $2 billion in sales and over 160 million digital transactions per year.
We’re growing fast and are looking for passionate, hard working people to join our team. We’ve got offices on the central coast of California and in Dallas, but we’re a remote workplace with staff throughout the US. If you’re looking for a fast-paced, dynamic work environment, Hathway just might be the right place for you.
Hathway is looking for a Director of Projects to manage a team of project managers as well as directly managing key client engagements.  The Director of Projects reports directly to the Vice President, Program Management and oversees day-to-day project activities, including management of the internal team and client communication. This role is also responsible for resourcing and financial reporting across the program.


  • Recommend ongoing continuous improvements, organization initiatives and/or process changes with executional responsibility for implementing agreed upon changes and ensuring overall compliance
  • Support estimation and SOW development for new and existing business
  • Provide leadership and direction of an internal project management team including their growth, training, management, and hiring; function as an internal centralized leadership point for all projects and operations of one’s program
  • Responsible for overall program health with a focus on project profitability, delivery, risk mitigation and resolution; build, develop, and maintain a strong program management approach across a specific portfolio of accounts
  • Provide proactive, ongoing assessment of project scope, resource balancing, integrity of revenue, tracking team utilization, and process adherence
  • Directly manage project(s) and perform project management responsibilities to maintain specific billable percentage


  • Bachelor’s degree, PMP preferred
  • 10+ years experience in a project manager role with a minimum of 5 years in a digital agency
  • Strong knowledge of digital technologies and solutions including a background in web and/or app design 
  • Expertise at driving digital media projects from pre-production to launch while managing risks
  • Experience in managing multiple projects/resources and conflicting priorities
  • Strong leadership and management capabilities
  • Ability to utilize various project management methodologies, tools and techniques including Agile
  • Fluency with project management tools and productivity software including Google Suite, Microsoft Office, Apple Products, like Keynote, Asana, JIRA/Confluence
  • Excellent communication, organizational, interpersonal and writing skills


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