Internal Operations and Initiatives Coordinator

Client Services Project Management United States -Remote Full-time

Job Overview

Hathway is a digital growth partner for the restaurant and convenience store industries, helping brands like Wingstop, Dash In, and Panda Express build world-class digital experiences. Our proprietary technology accelerator, NomNom™, powers custom digital ordering, loyalty apps, and websites that fuel more than $2 billion in sales and over 160 million digital transactions per year.
We’re growing fast and are looking for passionate, hard working people to join our team. We’ve got offices on the central coast of California and in Dallas, but we’re a remote workplace with staff throughout the US. If you’re looking for a fast-paced, dynamic work environment, Hathway just might be the right place for you.
Hathway is looking for an Internal Operations and Initiatives Coordinator to help with organizing, scheduling, reporting, and facilitating the flow of information within the organization.  This role will provide administrative support and effectively coordinate the efforts of the Operations department to ensure internal initiatives remain on track.  The Operations and Initiatives Coordinator is a new role and a great opportunity to grow and develop within the company.


  • Provide general administrative and support for internal operations
  • Maintain detailed meeting notes and documentation
  • Help schedule and enforce timelines for internal initiatives
  • Support and manage department goals as well as project schedules
  • Assign tasks to internal teams and assist with schedule management
  • Act as the department main point of contact; regularly communicate project status to all participants
  • Create and maintain comprehensive project documentation, plans and reports


  • Bachelor’s degree in Business or related field or equivalent education and experience
  • 1-3 years related experience in an administrative or support role
  • Good communication and interpersonal skills; ability to develop and maintain strong relationships
  • Ability to prepare and interpret flowcharts, schedules and step-by-step action plans
  • Solid organizational skills, including multitasking and time-management
  • Strong working knowledge of Google Suite especially Google Sheets (or Excel)
  • Experience with project and process management tools (e.g. Asana, Mavenlink, Visio, etc.)
  • Ability to learn new software and/or computer/technical applications

  • #LI-Remote

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