Product Manager

CRUX Product Management United States -Remote Full-time

Job Overview

Bounteous+Hathway is a digital growth partner for the restaurant and c-store industries, helping brands like Domino’s, Wingstop, Wawa, Panda Express, and DashIn drive incremental revenue through digital experiences. Hathway’s proprietary technology accelerator, NomNom™, powers custom digital ordering, loyalty apps, and websites that fuel more than $2 billion in sales per year. 
In November 2021, Hathway joined Bounteous, a leading digital innovation partner that co-innovates with the world's most ambitious brands to create transformative digital experiences. Bounteous services include strategy, experience design, technology, analytics and insight, and marketing.
We are seeking a Product Manager responsible to lead the vision, planning, definition, and deployment of applications across iOS, Android and web platforms. This role will lead clients through an insightful approach to their challenges, seen and unseen, while guiding the collaborative effort across cross-functional teams. This role is the principal source of thought leadership, scope definition, and execution delivery for assigned client engagements. The Product Manager reports directly to the Lead, Product Management.

WHAT YOU'LL DO HERE

  • Establish and define a digital vision for the brands you support by building consensus on priorities leading to product execution
  • Define the core goals and key performance indicators of assigned brands
  • Define and manage product roadmaps to realize business goals and strategies informed by financial models and return on investment
  • Collaborate with creative, engineering and project teams to reach the best possible version of a feature or product to bring to market
  • Create and maintain product documentation such as business requirements documents, user stories, use cases, user flows, logic flows, feature backlogs and integration specifications
  • Prioritize development activities with engineering teams through backlog grooming and sprint planning, assist in determining the best technical implementation methods, work closely with QA on acceptance testing and lead product launches
  • Provide meaningful tracking, reporting and insights for defined goals and key performance indicators back in data
  • Identify user research opportunities and influence test plans.
  • Contribute to the growth of our core product development through insights, documentation and team collaboration
  • Partner with Client Services team to identify account growth opportunities
  • Function as the Product Lead for Quarterly Business Reviews and Annual Client Business presentations
  • Manage tactical client communication

YOUR BACKGROUND

  • Bachelor's degree in Business, Communications, Computer Science or equivalent
  • 2+ years of experience in Consulting, Strategy, Product Management, UX Design, Project Management or Software Development, preferably in a digital marketing or agency capacity
  • Understanding of product management’s role and responsibilities in various development methodologies
  • Experience with Waterfall and Agile methodologies
  • Proven track record of leading and delivering digital products and services
  • Storytelling approach to presentations in order to gain alignment
  • Experience with both native application and web platforms
  • Strong analytical problem solving and decision making skills
  • Strong communication skills; ability to quickly understand, simplify, internalize and communicate complex or technical concepts
  • Demonstrated thoroughness, organization, follow-up and attention to detail
  • Ability to travel once a month to assigned clients

  • #LI-Remote

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